Fees

At Anchoring Your Life Counselling, providing quality care at affordable pricing is important and therefore you will find that our full private fees are often equal to or less than the gap payment for sessions offered elsewhere on the mental healthcare plan, with a further rebate available for those eligible with private healthcare funds.

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Rebates

As fees are private, there is no need to be on a mental healthcare plan or have a GP referral, which means no cap on the number of sessions you can attend.  If you are a member of one of the following private healthcare funds, you may be eligible for a rebate depending on your level of cover.  

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• Medibank Private

• ahm

• Police Health Fund

• Emergency Services Health

• St Lukes Health

• Phoenix Health Fund

• Doctors Health Fund

• GU Health

• GMHBA

• Westfund Health Insurance

• CUA Health Insurance

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Payment

Once a time has been reserved in the booking system, it is reserved for you unless you notify the practice otherwise.  To confirm your attendance at your appointment, payment is required by the invoice due date.  Payment can be made by card, direct transfer or PayPal and any eligible private health rebates are claimed directly to your provider by yourself.​​

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Cancellations

Appointments often cannot be filled at short notice so we ask that you cancel your appointment as soon as you are aware that you will not be able to attend your session by contacting the practice directly and giving at least 48 hours’ notice.

 

Whilst we understand life can be unpredictable, late cancellations are a loss to:

• you, as your treatment progress is delayed;

• others, who are waiting for an appointment;

• your counsellor, who spends time preparing for your session.

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For this reason, cancellations given with less than 48 business hours notice are charged in full​

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